PRIVACY POLICY

(Transform Fitness & Nutrition HQ)

Privacy Policy

TRANSFORM Fitness & Nutrition HQ (“TRANSFORM”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This policy explains how we collect, use, and protect your information.

Information We Collect

We may collect:

- name

- email address

- phone number

- appointment details

- fitness or wellness-related information voluntarily submitted by you

- website usage information

Information is collected when you:

- submit forms

- contact us

- book consultations

- participate in coaching or training

- communicate with us by email, phone, or SMS

How We Use Information

We use your information to:

- respond to inquiries

- schedule appointments

- provide coaching and support

- improve our services

- send updates and communications related to your inquiry or services

We do not sell your personal information.

SMS Communications

If you provide your phone number and consent to receive text messages, we may send:

- appointment reminders

- consultation follow-ups

- customer support messages

- coaching-related communications

Message frequency varies.

Message and data rates may apply.

Reply STOP to unsubscribe at any time.

Reply HELP for assistance.

We do not share or sell SMS consent or phone numbers to third parties or affiliates for marketing purposes.

Information Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.

However, no online system can guarantee absolute security.

Third-Party Services

We may use third-party platforms for:

- scheduling

- payments

- messaging

- website hosting

- CRM management

These providers may process information as necessary to provide services.

Your Rights

You may request to:

- update your information

- correct inaccuracies

- unsubscribe from communications

- request deletion of certain information where applicable

Updates to This Policy

We may update this Privacy Policy periodically. Continued use of our services or website constitutes acceptance of any updates.

Contact Information

TRANSFORM Fitness & Nutrition HQ
Kitchener, Ontario, Canada
Website: transformfnhq.ca